Keep2Share Premium

Frequently asked
questions (FAQ)

• How to disable Enhanced Tracking Protection in Firefox?

  Firefox blocks exchange of cookie files between sites, which prevents sites from exchanging information, such as your premium subscription. Also, this blocking can affect other aspects of the user experience.

  To disable Enhanced Tracking Protection, please follow these steps:

  1. Go to the site where you want to watch the video
  2. Click on the shield icon in the address bar
  3. Move the switch to the OFF position next to Enhanced Tracking Protection
  4. Refresh the page
• Where can I buy a Premium Account?

  You can buy premium account at our How To Buy page:

  https://keep2share.io/how-to-buy

• What does Recurring subscription mean?

  Recurring Subscription means, when your premium membership expired, you will be automatically charged again for the next premium membership.

  So you can enjoy continued access, without having to re-subscribe. If you don’t like this idea, you can cancel it in your account profile.

  An example of recurring subscription is:
  You join on March 17th, for $16.95, for 30 days access.
  On April 17th, you are charged another $16.95.
  On May 17th, another $16.95, and so on.

  Recurring payments are only for 3 days trial, 30 days and 90 days.

  After you purchase a 3 day trial account, you will be automatically billed for 30-day subscription after the 3 days expire.
Premium Memberships for 365 days is one-time payments.

  At any time, you can cancel your recurring subscription. You’ll have access up until the next rebill date, but you won’t be rebilled – your account will become free on after the last day of premium.

• Can I delete my files?
  To delete your files, go to the “Files” section of your profile, select the file you want to delete and click “Delete.”
• How can I move my files to folder?
  Go to the “Files” section of your profile, select the file you want to move and click “Move”.
• Can I download files for free?
  Yes you can. You can easily download files for free with either the Free or Premium Keep2Share.cc accounts. With Premium membership there is no time limit, downloads are fast and uploaded files are stored for longer period.
• Can I search the Keep2Share server for certain files?
  No. Keep2Share protects the privacy of our users. Only the person storing a file on Keep2Share gets the download link. That person decides who should have access to the link. A file can only be downloaded if the download link details are known.
• Can I resume a failed download?
  Resuming a failed download is not an option for non-Premium users. If the download fails you will have to restart it.
• How long does Keep2Share store my files?
  Your files will be stored for 90 days after their last download as long as you are a premium member. If you are a registered user without premium status, your files will be stored until at least 30 days after their last download.
• Which download managers can I use?
  You may use any download manager, a few popular ones are: JDownloader, Internet Download Manager, Download Accelerator Plus etc.
• May I have multiple accounts on Keep2Share?
  We don’t allow multiple accounts for one user. If we found such an accounts they will be deleted.
• My account was hacked?
  You must keep secure your account information. Any mails about hacked accounts, changed information and so on will be ignored! It is your responsibility to keep your account information safe!
• May I resell premium accounts?
  You can become a reseller and earn by selling subscription activation codes. Contact our support team to discuss partnership details.
• How much can I download with premium account?
  Premium users can download 10 GB in a day; Premium PRO users